Your Data

At LUWYT, we believe skincare is built on trust—not just science.

In accordance with the Digital Personal Data Protection Act, 2023, we have implemented a transparent consent management framework that gives every customer complete control over their personal information.

Our Privacy & Consent Centre enables you to:

✓ Review the personal information we store

✓ Update or correct your profile

✓ Download your personal data

✓ Withdraw previously granted consent

✓ Manage marketing communications

✓ Manage replenishment reminders

✓ Control subscription preferences

✓ Request deletion of your account

✓ View consent history and purpose of processing
 
Why We Retain Your Information
 
Certain information is retained only to improve your skincare journey.

This allows us to:

 Recommend products suitable for your skin profile
 Maintain order history and invoices
 Track treatment compatibility
 Provide dermatologist-guided recommendations
 Notify you of product recalls or safety updates
 Deliver refill reminders for products you regularly use
 Ensure warranty and purchase verification
 Improve customer support

We never sell your personal information.
 
Personalized Ritual Continuity Program

Healthy skin requires consistency.

Our dermatologist-curated skincare rituals are designed to work over several weeks and months—not days.

If you choose to participate, LUWYT can:

• Remind you when your products are expected to finish

• Recommend the next replenishment date

• Notify you of improvements in your skincare routine

• Offer priority access to dermatologist-curated ritual kits

• Maintain your skincare history for better recommendations

Participation is entirely voluntary and may be withdrawn at any time.
 
Manage Your Consents

Every consent is purpose-specific.

You can independently control permissions for:

| Purpose                         | Status   |
| ------------------------------- | -------- |
| Order Processing                | Required |
| Shipping Notifications          | Required |
| Account Security                | Required |
| Product Replenishment Reminders | Optional |
| Dermatologist Recommendations   | Optional |
| Educational Content             | Optional |
| Promotional Offers              | Optional |
| Product Research Participation  | Optional |
| Feedback Surveys                | Optional |
 
Our Commitment

LUWYT has implemented administrative, organizational, and technical safeguards designed to protect your personal information, including:

 Encrypted data transmission
 Role-based employee access
 Secure cloud infrastructure
 Continuous security monitoring
 Audit logging
 Data minimization practices
 Purpose-limited processing
 Periodic security reviews
 
Our updated measures include:

 Clear purpose-based consent collection
 Simplified consent withdrawal
 Enhanced account privacy controls
 Transparent data retention practices
 Secure processing safeguards
 Optional replenishment and educational communications
 Access to grievance redressal mechanisms
 
Your trust is central to everything we do.