What Information is Collected ?
Types of information we collect may include::
- Mailing and billing / shipping address
- E-mail address
- Phone (or mobile) number
- Date of birth or age and gender
- Credit/debit card number
- Purchase/return/exchange information
- Device information (e.g., device model, operating system version, device date and time, unique device identifiers )
- Use of our site ( LUWYT.COM ) , search terms, pages you visit, which web address ( Click through ) you came from, type of browser, as discussed further below
- Geographic location
- Information you provide when you create an account or take any LUWYT survey or joining LUWYT TRIBE
If you choose not to provide information, we may not be able to provide you with requested products, availability , services or information of promotions, early announcements .
How is Your Information Collected ?
Automated Information Collection : In order to provide the best customer experience possible, we use automated information collection technologies for reporting and analysis purposes. We examine metrics such as how you are shopping on our website, the performance of our marketing efforts, and your response to those marketing efforts, out reach campaigns, influencer marketing, promotional schemes etc.
Cross-Device Identification and Advertising: We may link your various devices so that content you see on one device can result in relevant advertising on another device. This allows us to deliver more relevant and consistent advertising to you (for example, if you purchase a product on our website using your desktop, we are able to avoid showing you an advertisement on the same product on your tablet. Instead, we may show you an ad on your mobile for complimentary products to the one you just purchased on our website with user login ). We also measure the performance of such ads and deliver information on advertising performance to our advertising enablers in aggregate manner. .
How is Your Information Used ?
Product and Service Fulfillment : Fulfill and manage purchases, orders, payments, returns/exchanges Respond to requests for information about our products and services on our website, or mobile website, or to otherwise serve you Connect with you regarding customer service via our customer service center or on social media platforms Provide services such as a shopping list, recommended products, combinational package, product bundles, replenishing. Administer sweepstakes, surveys, and contests, LUWUT TRIBE loyalty programmes.
Our Purposes (including but not limited to marketing) Deliver coupons, newsletters, receipt messages, emails, mobile messages, social media notifications Provide interactive features of the website such as product reviews, comments and testimonials, send marketing communications and other information regarding products, services and promotion Administer promotions, surveys, and LUWYT TRIBE activities.
How is Your Information Shared ?
Service Providers: We may share the information we collect with companies that provide support services to us (such as conducting surveys, sweepstakes, or contests, e-mail providers, analytics providers, web hosting providers, call center service providers, payment processors, data enhancement services, fraud prevention providers or shipping services providers, including physical stores touch points) or that help us market our products and services. These companies may need information about you in order to perform their services to align our marketing goals.
Legal Requirements: We may disclose information we collect when we believe disclosure is appropriate to comply with the law; to enforce or apply applicable terms and conditions and other agreements; to facilitate the securitization, insuring sale, assignment, bankruptcy, or disposal of all our part of our business or assets; or to protect the rights, property or safety of our company, our customers or others.
Sharing with Other Companies (for their marketing purposes): We may share your personal information with other companies, or organizations that are NOT part of LUWYT AESTHETICS or LUWYT INDIA. These companies and organizations may use the information we share to provide special offers and opportunities to you. To opt out of our sharing of your personal information with such companies and organizations, please contact our customer service team. ( firstname.lastname@example.org )
Sharing Non-identifiable or Aggregate Information with Third Parties: We may share non-identifiable or aggregate information with third parties for lawful purposes.
Business Transfers: In connection with the sale or transfer of some or all of our business assets, we may transfer the corresponding information regarding our customers. We also may retain a copy of that customer engagement information.
What Choices Do You Have ?
If you do not wish to receive catalogs, coupons, loyalty cards, and other promotional, contact us email@example.com or call +91 6235 550 660 to opt out.
Interest-Based Advertising: To opt-out of our interest-based advertising for goods and services or those of another party, online and in third-party mobile applications, visit Digital Advertising Alliance’s Choices page at http://optout.aboutads.info and perform a global opt-out.
How Do You Access and Update Your Personal Information ?
In order to keep your personal information accurate and complete, you can access or update some of it in the following ways:
If you have created an account on luwyt.com , you can log in and update your account information (e.g. address and contact information, delivery address, gift sending ) using the "edit this information" link within your luwyt.com personal account.
Contact us through your account with your current contact information and the personal information you would like to access. We will provide you the personal information requested if reasonably available, or will describe the types of personal information we typically collect.
How is Your Personal Information Protected ?
Security Methods: LUWYT.COM maintain administrative, technical and physical safeguards to protect your personal information. When we collect or transmit sensitive information such as a credit or debit card number, we use highest industry standard methods to protect that information. However, no e-commerce solution, website, database or system is completely secure or "hacker proof." You are also responsible for taking reasonable measures to protect your high value personal information against unauthorized disclosure or misuse.
Children's Personal Information: We recognize the particular importance of protecting privacy where children are involved. We do not knowingly collect personally identifiable information online from children under the age of 13. If a child under the age of 13 has provided us with personally identifiable information on LUWYT.COM , we ask that a parent or guardian contact us.
Online Customer / user Rights
You have certain rights in respect of your personal data, including the right to access and correct your personal data, and, in specific circumstances, to transfer your personal data to another entity in a commonly-used format /protocol.
You have the right to object to your personal data being used for certain purposes, including to send you marketing. See ‘Marketing’ above, for more details of how to opt-out of specific marketing initiaves by online portal/ commerce platform.
You also have the right to request erasure of your personal data, for example; where our purposes for processing your personal data have come to an end; where you object to our processing of your personal data based on legitimate interests and we have no overriding legitimate grounds to continue to process your personal data; and where our processing was based on your consent which you have withdrawn.
We will comply with any requests to exercise your rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request. To make any requests regarding your personal data, or if you have any questions or concerns regarding your personal data, you should contact us using the details below. You are also entitled to contact your local supervisory authority for data protection.